Welcome to Sly Corset! Our goal is to provide you with an exceptional shopping experience. Below is our comprehensive Order & Return Policy, designed to ensure your satisfaction with our products and services.
Ordering Process
- Product Selection:
– Browse our extensive collection of corsets, dresses, and accessories.
– Select your desired items and add them to your cart.
– Review your cart at any time by clicking the cart icon at the top of the page.
- Checkout:
– Proceed to checkout once you have added all the items to your cart.
– Enter your shipping details and select your preferred payment method.
– Review your order details and confirm your purchase.
- Order Confirmation:
– After placing your order, you will receive an email confirmation with your order details.
– If you do not receive a confirmation email, please check your spam folder or contact our customer service.
Shipping Information
– Processing Time: Orders are typically processed within 1-2 business days.
– Shipping Methods: We offer various shipping options. Choose standard or express shipping at checkout.
– Delivery Time: Delivery times vary based on your location and chosen shipping method.
- – Standard Shipping: 7-14 business days.
- – Express Shipping: 5-7 business days.
Return Policy
We hope you love your SlyCorset purchase. If you need to make a return, please follow the steps below:
- Eligibility for Returns:
– Items must be returned within 30 days of receipt.
– Products must be unused, in their original condition, and with all tags attached.
- Return Process:
– Contact our customer service at slycorset@hotmail.com to initiate a return.
– Provide your order number and reason for the return.
– Our team will provide you with a return authorization and instructions on how to return your item.
- Refunds:
– Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
– If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
- Exchanges:
– For exchanges, please contact our customer service to arrange the exchange.
– Exchanges are subject to product availability.
- Return Shipping:
– Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
– We recommend using a trackable shipping service or purchasing shipping insurance for returns over $75.
Customer Support
If you have any questions about our Order & Return Policy, please contact our customer service team at slycorset@hotmail.com. We are available Monday through Friday, from 9 AM to 5 PM (EST).
